07-19-2014, 04:33 PM
I have comcast and used to hate them, everytime I turned around my internet would quit, or they were digging up my yard, or there was "A Local Facility Provblem which we will have fixed shortly"
Last straw they had a tech in my neighborhood on a Thursday, I got home and Surprise, no internet. I called and talked to a black female version of that idiot. SHe kindly informed me that it would be Tuesday before they could get someone out there. I told them YOUR tech created the problem, I want some here tonight! She told me if I wanted same day response I needed to buy their business class. I told her if I ran my business like they did I would not have a business. 15 minutes of this bullshit was enough. I called the Public Utilities Commission. Holy shit, 45 minutes later there were 4 comcast trucks in front of my house with 2 supervisors. They dug up the yard, again. Replaced the tap on the block outside, the cable from the tap to my house and gasve me a new modem. Miracle, the shit works now.
No problems in a long time
Last straw they had a tech in my neighborhood on a Thursday, I got home and Surprise, no internet. I called and talked to a black female version of that idiot. SHe kindly informed me that it would be Tuesday before they could get someone out there. I told them YOUR tech created the problem, I want some here tonight! She told me if I wanted same day response I needed to buy their business class. I told her if I ran my business like they did I would not have a business. 15 minutes of this bullshit was enough. I called the Public Utilities Commission. Holy shit, 45 minutes later there were 4 comcast trucks in front of my house with 2 supervisors. They dug up the yard, again. Replaced the tap on the block outside, the cable from the tap to my house and gasve me a new modem. Miracle, the shit works now.
No problems in a long time